When you clean as many homes in Orange County as the professional (Independent Domestic Workers) referred by Howard’s House Cleaning Referral Agency, you get really good at it. 99.99 percent of the time our clients say things like, “Wow, I didn’t expect the professional maids that you referred, to be this good,” or “This is by far the best cleaning crew we’ve ever had.”
While we never get tired of compliments here at Howard’s, we also appreciate knowing when expectations are not met, and a client is not happy. After-all, the maids we refer perform the highest level of client service. Critiques from clients are how we stay in touch with the effectiveness of our agency. We want every client happy!
HHCRA continues to grow from referrals because of our extraordinary client loyalty. How is this possible in a down economy? It’s simple… Our rates are reasonable, the maids (IDW) that we refer, are reliable, honest, and they get the job done right!
Ask any service business owner if they believe they can satisfy 100% of the clients 100% of the time, and they will probably tell you, “No way.” Ask Howard’s that question, and we answer, “Our Mission Statement is simple… Refer the highest quality, professional maids to make the client happy… THAT’S IT!”
Every professional maid (IDW) we refer, does their very best to make every single client happy, but where they really shine is with our many discerning clients who have homes that require special cleaning requirements, and scheduling. This is where we are “THE GEM IN THE ROUGH”.
Much of our new business comes to us when a client is dissatisfied with their experience with some other cleaning service. Those clients often come with preconceived notions. They tell us, “I’m really hard to please,” “I’m picky,” or “I’m a perfectionist.” Perfection doesn’t really scare our maids (IDW’s). These professionals work hard to make perfectionists love their work. THEY ARE LITERALLY THE BEST!
What most people appreciate about HHCRA, is that our independent domestic workers focus the bulk of their efforts on “The Grunge Work”… (bathrooms, kitchen, and floors). Then we concentrate on the detail work.
Our goal, and the goal of the maids (IDW’s) is 100% client satisfaction.
For more information on Howard’s House Cleaning Referral Agency, call Howard.